The able-to-pay market: a notoriously slow burn

Asking someone to spend their own money on retrofit can be a difficult task. For homeowners there’s a confusing array of options and a lot of uncertainty about what’s best for their home. For anyone working in the market that means:

  • A lot of time talking to people, explaining their options.
  • Difficulty moving homeowners past the research stage.
  • Missing out on leads who don’t like to pick up the phone.

Our system captures potential enquiries at the first point of contact and offers them a simple digital journey. We offer property specific information and initial recommendations. This cuts down contact time, guides them to become a more active lead, and enables you to easily maintain contact throughout their retrofit journey.

Key features

Personalised plans

Instant digital analysis to show homeowners the retrofit options for their home

Provider quoting

Create a panel of local providers to quote for work

Smart meter connection

Homeowners can monitor their energy use online

Reporting

Download homeowner and engagement data for reporting

Every step of the way

With the online portal, there’s no need for residents to phone and email to check on progress. Residents can easily track where they’re up to and stay informed of what to expect.

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Onboard, educate and engage

A retrofit programme is a hard sell when many people don’t understand what “retrofit” is and what the benefits are. The resident portal breaks it all down into easy-to-understand terms and shows bill savings for each individual home. Add case studies for that all-important social proof.

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Grant eligibility made simple

No need to tie yourself in knots over eligibility routes and income proxies. We’ve built in all the eligibility criteria for the major UK grant schemes, so you can create an online application process in just a few clicks.

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A woman reads a book and drinks a cup of tea in a cosy living room

Make it your own

The resident portal is designed to be customised. We add your branding to keep it a consistent experience for your residents.

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Combine with the grant engagement hub for a cross-tenure offering

Need to deliver grant-funded retrofit as well as stimulating the self-funded market? Our hub can work for both, by activating the grant-delivery features.

Let’s show you what we can do

To arrange a demo of SuSy Insights, send us an email at info@susy.house.